Free PDF Voice User Interface Design
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Voice User Interface Design
Free PDF Voice User Interface Design
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From the Back Cover
This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: www.VUIDesign.org The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.
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About the Author
Michael Cohen is the cofounder of Nuance Communications. He has played a variety of roles at Nuance, including creation of the Professional Services organization and the Dialog Research and Development group. Michael is a popular speaker and a consulting professor at Stanford University. He has published more than seventy papers, holds eight patents. James Giangola is an industrial linguist, who designs, researches, and mentors others in creating VUIs that reflect the linguistic features and principles that shape everyday, human-to-human conversations. An innovator in prompt-writing and dialog design, James has ten years of experience teaching languages and linguistics, and maintains a consulting practice. Jennifer Balogh is a speech consultant at Nuance Communications, where she designs and evaluates interfaces for spoken language systems. She also conducts research on dialog design techniques and holds several patents. Jennifer is a university lecturer and frequent contributor to conferences and journals. 0321185765AB11172003
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Product details
Paperback: 368 pages
Publisher: Addison-Wesley Professional (February 12, 2004)
Language: English
ISBN-10: 0321185765
ISBN-13: 978-0321185761
Product Dimensions:
7 x 0.8 x 9 inches
Shipping Weight: 1.6 pounds (View shipping rates and policies)
Average Customer Review:
4.8 out of 5 stars
5 customer reviews
Amazon Best Sellers Rank:
#324,961 in Books (See Top 100 in Books)
This is probably the most useful book about UI design for speech applications I've seen, very sensible and straight forward, with the right amount of attention given to a good range of topics.I hate the term 'VUI' because it sounds silly when you say it. Apart from that, this book's a great source for UI workers.
Helped me with my job, and the clear, lightly-humorous writing style also made it non-painful to get through. Bonus! The information was organized very well, too.
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This is the best book I have seen so far on design of voice user interfaces with a lot of sound examples and pratical advices.
Excellent quality
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